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Governance & Compliance / Data Usage

DATA USAGE POLICY

Data Governance, Privacy Protection & Responsible Information Use Framework

Data Governance

Privacy

Security

Access Control

Retention

AI Oversight

Governance & Compliance / Data Usage

DATA USAGE POLICY

Data Governance, Privacy Protection & Responsible Information Use Framework

01 / Governance & Compliance / Data Usage

Institutional Overview

Data Governance, Privacy Protection & Responsible Information Use Framework

02 / Governance & Compliance / Data Usage

1. Institutional Commitment to Responsible Data Governance

The Shaker Foundation for American Service Heroes is committed to maintaining the highest standards of responsible data governance, privacy protection, information security, and ethical data stewardship across all institutional operations, programs, digital platforms, and affiliated systems.

Data is recognized as a strategic institutional asset requiring strict governance, controlled access, and responsible lifecycle management.

This Data Usage Policy establishes a formal governance framework governing the collection, access, storage, processing, sharing, retention, and protection of data associated with the Foundation’s activities.

The Foundation maintains a zero-tolerance policy toward unauthorized access, misuse, manipulation, disclosure, or exploitation of protected information.

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2. Scope of Policy Application

This policy applies to all data collected, generated, stored, transmitted, processed, or accessed through the Foundation, including data associated with:

Governance and administrative operations
Program beneficiaries and participants
Partners, contractors, and affiliated entities
Financial and compliance systems
Digital platforms, portals, and communication systems
Research, analytics, and reporting environments

All personnel, contractors, advisors, and authorized representatives are required to comply with this policy.

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3. Data Governance Principles

The Foundation governs all institutional data under the following binding principles:

3.1 Lawful and Authorized Use

Data may only be collected, accessed, or processed for legitimate institutional purposes under authorized governance procedures.

3.2 Data Minimization

Only data reasonably necessary for operational, compliance, reporting, security, or mission-related purposes shall be collected or retained.

3.3 Accuracy and Integrity

Data must remain accurate, complete, consistent, and protected from unauthorized modification.

3.4 Purpose Limitation

Data collected for one authorized institutional purpose shall not be repurposed for unrelated or unauthorized use.

3.5 Accountability and Traceability

All material access, modification, transfer, or deletion of protected data must be traceable and subject to audit review.

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4. Categories of Data Subject to Governance

The Foundation may manage multiple categories of institutional data, including:

4.1 Operational Data

Administrative records, workflow systems, governance documentation, and internal communications.

4.2 Personal Information

Identity, contact, application, beneficiary, or participant information where operationally required.

4.3 Financial and Compliance Data

Transaction records, audit logs, reporting files, and compliance documentation.

4.4 Programmatic Data

Program performance metrics, eligibility records, service delivery data, and outcome reporting.

4.5 Digital Interaction Data

System logs, access records, platform activity, and cybersecurity monitoring data.

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5. Authorized Data Collection and Processing

The Foundation collects and processes data only for legitimate institutional functions, including:

Program administration
Eligibility verification
Governance oversight
Audit and compliance review
Financial integrity controls
Risk management and security monitoring
Institutional reporting and performance analysis

Unauthorized collection, scraping, duplication, or secondary use of data is strictly prohibited.

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6. Data Access Control Framework

Access to protected data is governed by strict authorization protocols based on the principle of least privilege, meaning access is limited to the minimum level necessary for authorized responsibilities.

Controls include:

Role-based access restrictions
Identity verification protocols
Authentication controls
Access logging and monitoring
Segregation of privileged access
Periodic access entitlement review

Unauthorized access attempts are treated as security and compliance violations.

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7. Data Security and Protection Controls

The Foundation maintains layered security safeguards designed to protect data confidentiality, integrity, and availability.

Security controls may include:

Access restrictions and credential controls
Secure storage and controlled transmission protocols
System monitoring and anomaly detection
Backup and recovery safeguards
Audit logging and access traceability
Incident detection and response procedures

Security controls are continuously reviewed to address evolving threat environments.

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8. Data Sharing and Disclosure Restrictions

The Foundation does not disclose protected institutional or personal data except where:

Required for authorized operational purposes
Necessary for governance or audit review
Required by applicable legal obligations
Authorized under approved institutional agreements

Any approved data sharing must satisfy:

Purpose justification
Access limitation
Security controls
Documentation and traceability requirements

Unauthorized disclosure is strictly prohibited.

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9. Data Retention and Disposal

Data shall be retained only for as long as necessary to satisfy legitimate operational, governance, audit, legal, or compliance requirements.

Upon expiration of retention requirements, data must be securely:

Archived
Anonymized
Deleted
Destroyed

Disposal procedures must prevent reconstruction, unauthorized recovery, or continued access.

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10. Incident Reporting and Breach Response

Any suspected data breach, unauthorized access, misuse, leakage, or compromise must be reported immediately through institutional escalation channels.

Incident response includes:

31. Immediate containment
42. Preliminary impact assessment
53. Security and compliance review
64. Governance escalation
75. Corrective remediation
86. Post-incident analysis and controls enhancement

Failure to report known incidents may constitute a compliance violation.

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11. Audit, Monitoring and Compliance Oversight

Data governance is continuously monitored through:

Internal compliance reviews
Audit & Accountability assessments
Security monitoring systems
Risk governance oversight
Access log verification
Data integrity validation reviews

All data usage activities are subject to institutional audit readiness requirements.

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12. AI, Analytics and Automated Processing Controls

Where artificial intelligence, analytics systems, automation tools, or decision-support technologies are used, such systems must operate under additional governance safeguards to ensure:

Responsible use
Human oversight
Data integrity
Bias mitigation
Security and confidentiality protection
Accountability of automated outputs

No automated system may override governance accountability or human supervisory authority.

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13. Continuous Data Governance Improvement

This Data Usage Policy is subject to continuous review and enhancement based on:

Security assessments
Audit findings
Compliance reviews
Emerging technology risks
Evolving global data governance standards

This ensures long-term institutional resilience and responsible digital governance.

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Final Institutional Statement

The Shaker Foundation for American Service Heroes affirms that responsible data governance is fundamental to institutional trust, operational integrity, security, and public confidence.

This Data Usage Policy ensures that all data entrusted to the Foundation is managed under strict governance controls, ethical stewardship, and internationally aligned best practices.

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