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Legal & Contact / Privacy

PRIVACY POLICY

Personal Information Protection, Privacy Rights & Data Stewardship Framework

Privacy

Data Protection

User Rights

Security

Retention

Transparency

Legal & Contact / Privacy

PRIVACY POLICY

Personal Information Protection, Privacy Rights & Data Stewardship Framework

01 / Legal & Contact / Privacy

Institutional Overview

Personal Information Protection, Privacy Rights & Data Stewardship Framework

02 / Legal & Contact / Privacy

1. Institutional Commitment to Privacy

The Shaker Foundation for American Service Heroes (“Foundation,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, integrity, and lawful handling of personal information entrusted to the Foundation through its website, programs, communications, and affiliated digital platforms.

The Foundation recognizes privacy protection as a fundamental component of institutional trust, ethical governance, and responsible stewardship.

This Privacy Policy explains how the Foundation collects, uses, stores, protects, shares, and manages personal information obtained through interactions with the Foundation’s digital systems and services.

The Foundation maintains a strict commitment to ensuring personal information is processed responsibly, securely, and only for legitimate institutional purposes.

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2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

The Foundation’s official website and digital platforms
Contact and inquiry forms
Program applications and eligibility submissions
Partnership and institutional communications
Compliance and reporting channels
Email and authorized communication systems

This policy applies to all users, visitors, applicants, partners, and other individuals interacting with the Foundation.

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3. Information We May Collect

The Foundation may collect information necessary to support lawful and authorized institutional operations, including:

3.1 Personal Identification Information

Such as:

Full name
Email address
Phone number
Mailing address
Organizational affiliation
Position or title

3.2 Program or Application Information

Information voluntarily submitted in connection with:

Eligibility review
Program participation
Service requests
Institutional inquiries

3.3 Technical and Website Usage Information

Including:

IP address
Browser type
Device information
Access timestamps
Website interaction activity
Security and system logs

3.4 Communications and Submitted Content

Records of communications, inquiries, uploaded materials, or other content voluntarily provided.

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4. Purpose of Data Collection

The Foundation collects and uses personal information only for legitimate institutional purposes, including:

Responding to inquiries and communications
Processing applications or submissions
Verifying eligibility or identity where necessary
Supporting program administration
Maintaining compliance and audit records
Monitoring website security and performance
Improving institutional services and digital operations

Personal information shall not be used for unrelated or unauthorized purposes.

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5. Lawful Basis for Processing

The Foundation processes personal information only where justified by legitimate institutional need, consent, operational necessity, legal obligations, or authorized governance requirements.

Data processing is limited to what is reasonably necessary to fulfill approved institutional objectives.

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6. Data Sharing and Disclosure

The Foundation does not sell, rent, or commercially trade personal information.

Personal information may be disclosed only when necessary for:

Authorized operational activities
Audit, compliance, or governance review
Approved service provider support
Legal or regulatory obligations
Protection of institutional rights, security, or public safety

Any authorized disclosure is subject to confidentiality, security, and access-control requirements. Nonprofits commonly use privacy policies to explicitly disclose such sharing limitations and build trust.

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7. Data Protection and Security

The Foundation maintains administrative, technical, and governance safeguards designed to protect personal information from:

Unauthorized access
Improper disclosure
Misuse or exploitation
Alteration or destruction
Security breaches or malicious intrusion

Security controls may include:

Access restrictions
Authentication controls
Encryption and secure transmission methods
Audit logging
Security monitoring and incident response protocols

No system can guarantee absolute security; however, the Foundation maintains strong protective controls aligned with institutional best practices.

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8. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill:

Operational purposes
Legal obligations
Audit and compliance requirements
Institutional governance needs

When retention is no longer necessary, data may be securely archived, anonymized, deleted, or destroyed.

10 / Legal & Contact / Privacy

9. Privacy Rights and User Choices

Subject to applicable law, individuals may have rights regarding their personal information, including the right to:

Request access to personal data
Request correction of inaccurate information
Request deletion where appropriate
Object to certain processing activities
Withdraw consent where processing is consent-based

Requests are subject to legal, operational, and compliance limitations.

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10. Cookies and Technical Tracking

The Foundation’s website may use cookies, analytics tools, or similar technologies to support:

Website functionality
Security monitoring
Performance optimization
User experience improvement

Users may manage certain browser-based cookie preferences through their device or browser settings.

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11. Children’s Privacy

The Foundation does not knowingly collect personal information from children in violation of applicable law.

If the Foundation becomes aware that protected child data has been collected without appropriate authorization, reasonable steps will be taken to remove such information where legally appropriate.

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12. International Data Considerations

Because the Foundation may engage with individuals, institutions, or partners across multiple jurisdictions, information may be processed in systems or environments subject to different legal frameworks.

The Foundation applies privacy protections consistent with its institutional governance standards regardless of geographic origin of submitted data.

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13. Policy Updates

The Foundation reserves the right to revise, update, or modify this Privacy Policy to reflect:

Legal developments
Operational changes
Technology evolution
Governance enhancements

Updated versions become effective upon publication unless otherwise stated.

Continued use of Foundation services after updates constitutes acceptance of revised policy terms.

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14. Contact Regarding Privacy Matters

Questions, requests, or concerns relating to privacy or personal information may be submitted through the Foundation’s authorized legal, compliance, or contact channels listed within this website.

Privacy-related inquiries are reviewed under institutional governance and compliance procedures.

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Final Institutional Statement

The Shaker Foundation for American Service Heroes affirms that privacy protection is a fundamental pillar of institutional trust, ethical responsibility, and responsible digital governance.

This Privacy Policy ensures that personal information entrusted to the Foundation is managed with transparency, security, accountability, and respect for individual privacy rights.

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